Privacy Policy & Data Protection

1. Executive Overview

Sen Tech Global Solutions Ltd. ("Sen Tech IT Solutions", "we", "our", or "us"), a division of Sen Tech Group, is dedicated to safeguarding the privacy and proprietary data of our enterprise clients, prospective partners, and web visitors.

This Privacy Policy articulates how we process, store, and protect information collected through our website, APIs, and managed client environments.

2. Information We Collect

• Direct Business Submissions: Information provided when submitting an RFP, booking an architectural consultation, or requesting support (e.g. name, work email, telephone, corporate entity, project scope, and budget requirements).
• Technical Telemetry & Analytics: Aggregated, non-identifying telemetry including browser type, geographic region, device metrics, and page interaction timestamps.
• Client Data Processing: In delivering custom ERP software and managed cloud hosting, all client databases and transactional data remain the exclusive property of the client.

3. How We Use Collected Information

We process information strictly for legitimate commercial purposes:

• Evaluating project scope and delivering tailored technical proposals.
• Executing agreed software engineering and managed IT support contracts.
• Complying with statutory accounting and international trade regulatory requirements.
• We never sell, monetize, or license your contact or commercial data to third-party advertisers.

4. Security Standards & Data Sovereignty

We implement bank-grade encryption protocols (AES-256 for data at rest, TLS 1.3 for data in transit), Zero-Trust access governance, multi-factor authentication, and regular automated vulnerability auditing in compliance with global security standards.

5. Contact Our Data Protection Officer

For data privacy inquiries, subject access requests, or deletion verifications, please reach out directly to: